The Plastic Centre
Order Tracking
How to check your Plastic Centre order, what emails to expect, and who to contact if you need help.
Track or check an order. Keep your order number, delivery postcode and checkout email ready so the customer service team can find the order quickly.
Order number
Use the number from your order confirmation email.
Delivery postcode
Have the delivery or collection postcode ready.
Customer service
Call 0121 227 5093 or email online@plasticcentre.co.uk.
Order Tracking
If you have placed an order with The Plastic Centre and need an update, our customer service team can help.
How to check your order
- Check your order confirmation email for your order number and delivery details.
- Sign in to your account to view recent online orders where available.
- For branch-specific orders, contact the branch you ordered from directly.
Need help?
Please contact customer service with your order number, delivery postcode and the email address used at checkout.
Phone: 0121 227 5093
Email: online@plasticcentre.co.uk
Customer service is available Monday to Friday, 9:00am to 5:00pm.